Privacy Policy

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LicensePoint Education respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase a course, create an account, complete continuing education content, or contact us for support.

By using our website or course platform, you agree to the practices described in this Privacy Policy.

Information We Collect

LicensePoint Education may collect information that you provide directly to us, including:

  • Your name;

  • Email address;

  • Billing information;

  • Course enrollment information;

  • Course completion records;

  • Quiz or assessment results;

  • Certificate information;

  • Employer or group enrollment information, if applicable;

  • Messages submitted through contact or support forms.

We may also collect limited technical information automatically when you use our website or online course platform, such as:

  • IP address;

  • Browser type;

  • Device information;

  • Pages visited;

  • Date and time of access;

  • Referral source;

  • Cookies or similar tracking data.

How We Use Your Information

LicensePoint Education may use your information to:

  • Provide access to purchased courses;

  • Process payments and transactions;

  • Issue certificates of completion;

  • Maintain continuing education records;

  • Respond to customer support requests;

  • Manage group or employer enrollments;

  • Improve our website, course content, and learner experience;

  • Send course-related communications;

  • Send updates about LicensePoint Education products or services, where permitted;

  • Comply with legal, tax, accounting, or regulatory obligations.

Course Records and Certificates

Because LicensePoint Education provides continuing education courses, we may retain course-related records, including enrollment, completion, quiz, certificate, and transaction records.

These records may be used to verify course completion, respond to learner requests, support audit documentation, or maintain internal compliance records.

Learners are responsible for retaining their own certificates and confirming that a course satisfies the requirements of their licensing board, employer, or professional organization.

Payment Information

Payments may be processed through third-party payment processors or learning management systems. LicensePoint Education does not intentionally store full credit card numbers on its own website.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

Third-Party Service Providers

LicensePoint Education may use third-party providers to operate our website, host courses, process payments, send emails, manage analytics, or provide customer support.

These providers may have access to personal information only as needed to perform services on our behalf. Examples may include:

Website hosting providers;

Learning management systems;

Payment processors;

Email service providers;

Analytics tools;

Customer support tools.

We do not sell personal information to third parties.

Cookies and Analytics

Our website or course platform may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and support marketing or analytics.

You may be able to disable cookies through your browser settings. Some website or course platform features may not function properly if cookies are disabled.

Email Communications

LicensePoint Education may send transactional emails related to your account, purchase, course access, certificate, support request, or group enrollment.

We may also send occasional marketing or informational emails. You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Even if you unsubscribe from marketing emails, we may still send transactional or administrative messages related to your course, account, purchase, or legal obligations.

Sharing of Information

LicensePoint Education may share information only when reasonably necessary, including:

With service providers that support our website, course platform, payments, email, analytics, or support functions;

With an employer or group administrator when the course was purchased or assigned through a group enrollment arrangement;

To comply with applicable law, legal process, audit obligations, or regulatory requirements;

To protect the rights, safety, or security of LicensePoint Education, our users, or others;

In connection with a business transfer, merger, acquisition, or sale of assets.

We do not sell learner information.

Group Enrollment and Employer Accounts

If your course is purchased, assigned, or managed through an employer, organization, or group enrollment account, LicensePoint Education may provide limited course-related information to the group administrator.

This may include learner name, email address, enrollment status, completion status, course title, completion date, and certificate information.

Data Security

LicensePoint Education uses reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no website, online platform, email system, or electronic storage method is completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

Data Retention

LicensePoint Education may retain personal information and course records for as long as reasonably necessary to provide services, verify course completion, support customer requests, comply with legal or accounting obligations, resolve disputes, and maintain business records.

Course completion and certificate records may be retained for a longer period because they may be needed for licensing, audit, or professional compliance purposes.

Your Choices and Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before responding.

Certain records, including transaction records and course completion records, may need to be retained for legal, accounting, audit, or continuing education verification purposes.

Children’s Privacy

LicensePoint Education courses are intended for adults and licensed professionals. Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

Links to Other Websites

Our website or course platform may contain links to third-party websites. LicensePoint Education is not responsible for the privacy practices, content, or security of third-party websites.

You should review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

LicensePoint Education may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us

For privacy questions or requests, contact:

LicensePoint Education

Email: admin@licensepointeducation.com

Website: licensepointeducation.com